No refunds are accepted on any of our items. We will gladly accept exchanges on unused items within 5 business days of delivery! Item must be shipped back for a full return. If you’re not satisfied with your purchase please contact us at email@example.com and we can exchange your item, customer will need to pay to ship item back to us and have proof of shipping to be refunded or to receive replacement item. We truly appreciate your business and we will be happy to discuss how we can satisfy you via email.